By SALINA POST
According to Saline County Treasurer Jim DuBois, the internet has been restored to the Salina City/Saline County Building.
At 9:46 a.m. NexTech announced via social media that the emergency maintenance is complete, and customers should see their service come back online.
NexTech Customer Solutions Specialist, John Hendrick said customers may need to reboot their router by disconnecting it from power for about 60 seconds.
If customers continue to have connection issues, please contact the NexTech Help Desk at 688-565-3200.
Salina Post will update this story as new information becomes available.
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Originally posted 05/29/2024 at 8:25 p.m.
By NATE KING
Salina Post
Last night, NexTech encountered an internal issue with its internet infrastructure.
John Hendrick, customer solutions specialist at NexTech said the issue is affecting approximately 1,000 customers.
"We are aware that during maintenance last night that there was some internal issues that happened," Hendrick said. "All of us are working diligently to get the problem resolved in a quick and expedient manner."
Hendrick said the customers impacted by the Internet issue are across NexTech's geographic footprint.
Saline County residents told Salina Post they were experiencing exceptionally long lines at the Saline County Vehicle Registration office. Saline County Treasurer Jim DuBois confirmed the internet is down.
"We're just flat down. I came in at 7 a.m. this morning and couldn't log on," DuBois said. "I talked to IT, and they just said they're working on it."
Salina Post will update this story as new information becomes available.