Kansas Department of Insurance
Kansas Insurance Commissioner Vicki Schmidt, announced the Department of Insurance recovered $317,477.17 for Saline County residents in 2025.
Last year, more than $29.2 million was recovered for policyholders statewide.
“The work we do consistently puts more money back in the pockets of Kansans,” said Commissioner Vicki Schmidt. “Kansans know when they call the Department of Insurance, we’re not just going to answer the phone; we’re going to help.”
Funds considered “recovered” are calculated when Department staff assists individuals in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Department of Insurance investigates the complaint. Department staff work with the consumer and the company to ensure the insurance policy is followed and benefits are paid accordingly.
Since Commissioner Schmidt first took office in 2019, the Department has recovered over $202.7 million for Kansans through the Consumer Assistance Division and use of the Life Insurance Policy Locator, a tool provided to states through the National Association of Insurance Commissioners.
A county-by-county breakdown of the recoveries can be found at https://bit.ly/49Wtmte. A link to the press release highlighting total statewide recoveries in 2025 can be found at https://bit.ly/49VbEq6. 2025 recoveries are not final as cases are still being closed.
If you or someone you know is having trouble with an insurance claim, please contact the Kansas Department of Insurance Consumer Assistance Division at 785-296-3071, email [email protected], or visit the Department online at insurance.kansas.gov for any claims-related questions or concerns.