Dec 05, 2024

Salina Water Department announces bill payment address change

Posted Dec 05, 2024 2:59 PM
City of Salina Logo
City of Salina Logo

Submitted

The City of Salina Water Department announces an address change for water bill payments.

Starting immediately, all water bill payments should be sent to:

City of Salina
PO Box 780208
Wichita, KS 67278

The change is necessary to implement lockbox payment processing.

Customers must send the remit portion of their bill back using their method of payment, as the lockbox payment processing system will not be able to post their payment if the remit portion with the required account information is not received.

Customers who do not send in the remit portion of their bill risk assessing a late fee to their account, as payments received without the remit portion may delay payment processing past the bill’s due date.

For questions or more information, please call the Water Department at 785-309-5740. Choose option 3 to speak with a customer account representative.