IT Support Technician
Permanent Full Time Position
A position is available to join a rapidly growing local MSP. SMG Unlimited LLC is looking for an experienced IT Support Technician to join our team and help grow our business. This role provides IT support to a variety of small business clients as well as works on other IT related projects as needed.
Responsibilities include:
· Installing and setting up firewalls, routers, switches, and other networking equipment
· Reformatting computers and installing various software
· Replacing hardware components such as hard drive, memory sticks, video card, and power supplies
· Ensuring client computers are completely patched with updates
· Verifying client data backups and Anti-Virus scans
· Troubleshooting client issues over the phone or on site
Technical Skills:
· MS Office applications, MS SQL (basics and install), MS Remote Desktop services
· Windows Server – All Current Versions, installation, configuration, upgrade and support
· Network support, understanding of IP, Internet connection, mail routing, routers, firewall, subnetting and debugging, Group Policy, DNS and DHCP systems
· Knowledge of cloud-based email and DNS systems
· Active Directory Creation and Maintenance
· Setup and support of wireless access points, network and stand-alone printers, remote access software
· Server virtualization with either VMware or Hyper-V platform
· Experience with Microsoft Exchange and Google Apps
· Proficient with common office software, i.e. Microsoft Office
· Automation / scripting skills a plus, i.e. powershell & batch scripting
This position would suit an experienced candidate with a can-do attitude, self-motivated with strong communications skills, has an eye for detail, is well organized, has a willingness to learn and an honest professional approach.
If you would like to be an integral part of this growing MSP please send your resume to [email protected]. You can also learn more about our Company by visiting our website at www.smgunlimited.com.