Do you have a passion for great food, exceptional guest service, and leading a winning team? Rolling Hills Zoo is looking for an enthusiastic Food & Beverage Manager to oversee our Overlook Restaurant, Conference Center catering, and food service for special events!
We’re seeking an experienced leader who thrives in a fast-paced environment, enjoys creating memorable dining experiences, and knows how to bring out the best in a team.
Required Qualifications, Experience and Skills:
• Experience in restaurant management.
• Knowledge of the local health codes and their requirements.
• Strong people and team-building skills.
• Able to develop menus and recipes appropriate to the event.
• Strong computer skills.
• Must be able to multitask.
· Valid driver’s license
Ready to make your next career move a little more WILD? Apply today at rollinghillszoo.org/employment and join the Rolling Hills Zoo team!
The following is the full job description you can also post:
Rolling Hills Zoo Job Description
Job Title: Food and Beverage Manager
Reports to: Executive Director
Job Summary: To oversee all aspects of food and beverage management at Rolling Hills Zoo.
General Duties and Responsibilities:
• Member of the Zoo’s leadership team
• Demonstrates a commitment to the Zoo’s mission statement and core values.
• Performs duties in a service-oriented manner.
• Demonstrates a commitment to maintaining a healthy work environment.
• Recognizes the needs of others and treats others with respect and dignity.
• Maintains good work habits and adheres to all policies and procedures.
Key Duties and Responsibilities (including but not limited to)
• Responsible for hiring, training, and supervising all staff at the Overlook Restaurant, those involved in food service for special events, and catering staff for the Conference Center.
• Responsible for the efficient staffing of all food and beverage services.
• Responsible for all food and supplies inventory for the Restaurant, Conference Center, and the Zoo in general.
• Will prepare weekly and monthly inventory reports.
• Will comply with all Food & Safety Regulations and educate staff accordingly
• Responsible for review of monthly Profit and Loss statements with the Executive Director.
• Responsible for counting down pans and preparing daily paperwork.
• Will ensure all payables are turned into Accounts Receivable in a timely manner.
• Will work closely with the Events Manager on all Conference Center events, group visits, field trips, and all other special events.
• Responsible for food preparation and food service for the entire Zoo.
• Will oversee the daily cleaning of the restaurant, restaurant restrooms, and patio area at the Overlook
Restaurant. Will oversee cleaning of the catering kitchen and service areas at the Conference Center following use.
• Responsible for guest service and satisfaction, always striving to provide a quality product in an efficient and courteous manner.
• Will appropriately respond to guests’ complaints, criticism, and suggestions. Will diplomatically deal with disgruntled or irritable guests and seek assistance when necessary.
• Will order food, beverages, and supplies appropriate to group size to ensure maximum profit.
• Will seek new ideas for menus, recipes, and food presentations to maintain a quality product and a positive guest experience.
• Other duties of a similar nature as otherwise assigned.
Required Qualifications, Experience and Skills
• Experience in restaurant management.
• Knowledge of the local health codes and their requirements.
• Strong people and team-building skills.
• Able to develop menus and recipes appropriate to the event.
• Strong computer skills.
• Must be able to multitask.
· A valid driver’s License
Rolling Hills Zoo is a drug free workplace and values diversity in our workforce.
Apply today at rollinghillszoo.org/employment and join the Rolling Hills Zoo team!